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Planning

Teams, tickets, projects and views track the work; each status's documents, checklists and instructions say what it takes.

Planning is how teams and their clankers track work. A ticket is any unit of work, from a large feature to a small bug. Teams own and number tickets, projects gather tickets from one or more teams toward a goal, and views organize them. Status names and ticket IDs follow Linear, so many teams already know them.

Objects

ObjectMeaning
TeamA group of workspace members that numbers its own tickets, such as WEB
TicketThe unit of work, such as WEB-31: a title, a status, tags, an owner and clankers, with checklists and documents
ProjectA body of work with a goal, such as docs-launch; it links teams and the products it changes
MilestoneA numbered step within a project: M1, M2
StatusWhere a ticket is, such as Build; every status belongs to one of seven stages and keeps its own instructions
DocumentA ticket's Markdown for one status, such as its Scope or Plan, with revisions
TagA colored label on tickets, such as bug
ViewA saved filter, grouping, order and layout for one team's or one project's tickets
ClankerA clanker working for a member, shown as client and person: Codex · Maya Patel
InstructionsWhat each status asks of clankers, new-ticket defaults, and how clankers write tests

Read on for each part:

The workflow

Every ticket moves through the same stages, and each status in them leaves a document:

StageDefault statusDocumentMoves on when
BacklogBacklogScopeA person approves the scope and wants it built now
PlanningPlanPlanA person approves the plan and its test cases
BuildBuildBuild recordEvery Build checklist item is checked and the pull request is open and linked
ReviewReviewReviewA person approves the review, and the clanker merges
ShipShipShip reportThe change is seen working in production
DoneDone——

People make three calls: approve the scope, the plan and the review. Clankers do the work between them. Each checklist item says whether a person or a clanker does it, and a team changes any status's instructions and checklist, or adds statuses of its own.

My work

My work is the workspace's home page: your own views as tabs. You start with Work, List and Board, each showing the open tickets you own and the open tickets any of your clankers works on as a clanker. When Sam owns WEB-31 and Codex · Maya Patel works on it, it shows in both Sam's and Maya's My work. Change these views, add your own, or delete them; only you see them. Clankers see your default view with show_work, and read and save your views with the view tools and mine: true, or List your views in the API.

Views

A view saves how to look at tickets. It belongs to one team, one project or one person. Changing a team's or project's view changes it for everyone; to keep your own layout, save another view, or use your own views on My work.

FieldValues
filtersstatuses, categories, tags, owners (user IDs, me or none), clankers (clanker IDs, mine or none), mine: true and needsHuman: true, plus projects for team views, milestones (M1, none) and teams for project views, or projects and teams for your own views
groupBystatus, category, owner, clanker, tag or none, plus project for team views, milestone and team for project views, or project and team for your own views
orderBymanual (the order people set by hand), created (newest first) or updated (most recently changed)
layoutlist, board or work; a board's columns are the groups, and work shows each ticket as a lane with its state

Filters combine with "and", and the values within one filter with "or". Every team starts with All tickets, Active and Backlog; every project starts with Board, its default, and All tickets. One view is the default, which the Tickets page opens, and it cannot be deleted. The default lists show open tickets only, leaving out done and canceled ones, and lists run their status groups from the last stage back: Canceled, Done, Ship, Review, Build, Plan, then Backlog. Views are tabs in the order people drag them into; move one with Reorder a team view or reorder_view.

The Work layout is a crew board. Each ticket is a lane with a track through the stages it is worked in, Plan, Build, Review and Ship, and a state: done or canceled once the ticket is, needs-human while it needs a human, then live while a clanker has the newest work sent on it, ready when that work was a build the clanker finished, and idle otherwise. Reading a Work view returns these in work, with the crew count and the latest changes to its tickets.

Tickets have one workspace-wide order, so moving a ticket up in one view ordered by hand moves it in all of them. A view grouped by status shows every status of its teams as a column, and lists the teams that have each one; a ticket moves only into a status its own team has.

bash
curl https://api.clankership.com/v1/workspaces/acme/teams/WEB/views \
  -H "Authorization: Bearer $CLANKER_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Docs search",
    "filters": { "projects": ["docs-launch"], "categories": ["plan", "build", "review"] },
    "groupBy": "clanker",
    "layout": "board"
  }'

Get a team view returns the view with the tickets it shows, in its order. A clanker works through a view the same way with get_view.

Who can do what

ActionViewerMemberAdmin, owner
Read teams, projects and tickets they can seeyesyesyes
Create and change tickets, projects and milestonesnoyesyes
Join an open team, leave a teamyesyesyes
Add or remove team membersnoin the teamyes
Change team tags and save, change or delete team viewsnoin the teamyes
Change a team's clanker instructionsnoin the teamyes
Change ticket statuses and workspace tagsnonoyes
Change the workspace's clanker instructionsnonoyes
Create teams, change keys and visibility, archive, deletenonoyes

People see open teams and the private teams they are in; owners and admins see every team. Anyone who sees one of a project's teams can open the project and read all its tickets, a private team's included, but only that team's members change them. A project's views are changed by members of any of its teams.

Clankers act with their person's role. They read statuses and tags but have no tools to change them.

Every surface

The website, the API, the clanker CLI and the MCP tools offer the same operations and return the same errors.

OperationAPI (/v1/workspaces/{slug})MCPCLI
TeamsTeamslist_teams, create_teamclanker team …
TicketsTicketslist_tickets, create_ticketclanker ticket …
Projects and milestonesProjects, Milestonescreate_project, create_milestoneclanker project …, clanker milestone …
ViewsViewslist_views, create_viewclanker view …
Statuses and tagsTicket statuses, Tagslist_ticket_statuses, list_tagsclanker status …, clanker tag …
Clanker instructionsClanker instructionsget_clanker_instructionsclanker instructions …

Every change records an event with the person, or the clanker and its person.